-
Benefits of the Intelis Gas Meter Panel Discussion
View DetailsJoin representatives from three utilities that have implemented the Intelis Gas Meter and learn about the benefits of upgrading.
-
Beyond Meter-to-Cash: How IEOS Multiplies the Value of IEE Cloud
View DetailsUtilities are under pressure to act on data faster and across more parts of the business. This session will show how IEE Cloud, integrated with IEOS, creates a modern data foundation that goes well beyond meter-to-cash. We’ll discuss how IEOS amplifies the value of IEE Cloud—enabling streaming data, near real-time insights, and seamless integration with downstream applications—so teams can move from data collection to action with greater speed and confidence
-
Building the Business Case for Gas Edge
View DetailsJoin representatives from Southwest Gas and Peoples Gas for a panel discussion exploring how utilities are evaluating the business case for Gas Edge investments. Hear firsthand perspectives on linking safety, operational efficiency, and gas system modernization to measurable business outcomes, reducing risk, improving performance, and enabling smarter operations. Panelists will share lessons learned, priorities, and strategies for positioning Gas Edge as a long-term investment aligned with infrastructure, regulatory, and operational goals.
-
DAMAGE PREVENTION Building the Business Case to Add Resources and Act on the Model (Invite Only)
View DetailsThe utility will discuss how it moved from risk prediction to organizational investment by using Itron (was Urbint) to support the business case for a dedicated Damage Prevention group. This session will highlight how they evaluated the resources, workflows, and operating model required to act on the model effectively, including internal locating QA/QC and targeted excavator engagement. Attendees will learn how they paired risk intelligence with the right partner to engineer practical, scalable workflows that support long-term damage rate reduction. -
DAMAGE PREVENTION Building Trust in the Model to Drive Double-Digit Damage Rate Reductions (Invite Only)
View DetailsA predictive model only creates value when teams trust it, act on it consistently, and measure whether it is driving the right outcomes. In this session, we will discuss how they built a standard workflow for their Damage Prevention team, established expectations for how risk predictions should be used, and tracked performance against those expectations through monitoring metrics. The discussion will highlight how following a prescribed playbook helped reduce damages year over year to monitor results, refine execution, and drive double-digit damage rate reductions. -
DAMAGE PREVENTION Engineering Damage Rate Reduction Through Strategic Partnerships (Invite Only)
View DetailsNational Grid will discuss how they continue to advance damage prevention performance by refusing to rely solely on past achievements. Through an active strategic partnership with Itron (was Urbint) and others, National Grid is focused on ongoing innovation, broader ecosystem collaboration, and the use of advanced risk intelligence to support better operational decisions. This session will explore how National Grid works across vendors and workflows to bring more data into the program, uncover new opportunities for impact, and position damage prevention as a continuously improving enterprise capability.
-
DAMAGE PREVENTION Executing the Vision for an Integrated Ticket and Risk Management Program (Invite Only)
View DetailsA gas utility will discuss how it is building a more connected, standardized, and agile damage prevention operation. Through its strategic partnerships, this utility is bringing together ticket management, risk insights, and locating workflows to better support its Asset Protection team. This session will highlight the importance of working with a partner who understands where the business is headed, supports evolving operational needs, and helps align execution with industry best practices. -
DAMAGE PREVENTION Northwest Natural: Building Partnerships to Mitigate Fiber Overbuild Damages (Invite Only)
View DetailsAs fiber overbuild activity increases across utility service territories, Northwest Natural is taking a partnership-driven approach to damage prevention. This session will explore how Northwest Natural built a coalition between utilities and municipalities, established communication protocols to improve visibility across the service territory, and prioritized excavator engagement as a core mitigation strategy. Attendees will learn how Northwest Natural uses Itron's (was Urbint) new excavator identification to focus training, safe digging education, and outreach where it can have the greatest impact. -
DAMAGE PREVENTION Roundtables (Invite Only)
View DetailsJoin peers for a series of interactive Damage Prevention roundtable discussions focused on emerging risks, evolving data sources, and practical approaches to improving program performance. These facilitated conversations are designed to encourage peer exchange, surface common challenges, and share practical ideas that can be applied across damage prevention programs. Participants will rotate between tables approximately every 20 minutes, choosing from topics such as:- Inputs to Dynamic Risk- Utilizing RTK Data & Locate Assurance - Locusview Integration Use Cases - Large Projects- Fiber Overbuilds & Other Emerging Risks -
DAMAGE PREVENTION Turning Risk Predictions into 400% ROI Through Automated Screening (Invite Only)
View DetailsThis session will help you learn how the utility transformed damage prevention economics by using Itron (was Urbint) Risk Predictions to automate screening and reduce third-party locate costs. This session will explore how they leverage both Impact and Threat predictions to create a more targeted approach to determining which tickets require locate action and which can be safely screened. Attendees will also hear how they secured leadership buy-in by reframing low-impact screening as a risk-managed business decision—balancing asset conflict, operational cost, and damage prevention outcomes to deliver measurable ROI. -
DAMAGE PREVENTION Using Advanced Analytics to Measure Program Effectiveness (Invite Only)
View DetailsA peer utility will discuss how they use Itron (was Urbint) analytics to move beyond aggregate damage counts and measure the effectiveness of their damage prevention program with greater precision. They actively monitor damages by risk category, intervention status, and root cause to better understand where prevention efforts are working and where additional focus is needed. The session will cover how they evaluate whether damaged tickets received interventions, tracks maps and records issues separately from broken tracer wire, and uses that information to distinguish between controllable and less controllable outcomes. Attendees will hear how ongoing collaboration helps them translate analytics into program improvements and ensure their evolving needs are met. -
DAMAGE PREVENTION Using Distributed Operations to Reduce Damages (Invite Only)
View DetailsA utility customer will share how enterprise alignment and local execution come together to improve damage prevention performance. This session will highlight how the organization connects corporate damage rate objectives with operational risk segmentation, standardized enablement, and Field Operations engagement. Attendees will learn how their distributed operations model supports consistent adoption, stronger accountability, and measurable results in reducing damages. -
DAMAGE PREVENTION Welcome & Introductions (Invite Only)
View DetailsJoin us as we welcome everyone to the Damage Prevention Breakouts at Inspire 2026!
-
Ensuring Gas Safety in Your Operations
View DetailsGas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing conHear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.
-
Evaluating Cat-M1, RedCap and eRedCap for AMI 2.0
View DetailsNot all cellular paths to AMI 2.0 are created equal—and choosing wrong can limit performance for years. This session cuts through the hype to compare Cat‑M1, RedCap, and eRedCap in real utility environments. Explore how each option impacts capacity, latency, device complexity, and long-term evolution, and gain a practical framework for selecting the right technology to support Grid Edge Intelligence and future-ready network growth. -
FCS/Itron Mobile Product Update
View DetailsThis is session includes an overview of what is new in the Field Collection System (FCS) and Itron Mobile for FCS. This session will benefit all attendees who currently use FCS or are interested in learning more about Itron Mobile for FCS.
-
Field Tools and FDM Product Update
View DetailsField Tools and FDM Tools are used to setup, program, and validate the installation of Itron gas and water ERTs and electricity meters. This session will cover key features, recent enhancements, new endpoint and meter support, and upcoming development. Join us to learn more about Field Tools latest updates.
-
From PoC to the Path Forward: Southwest Gas’ SBAP Demo and Hybrid AMI Planning
View DetailsEvery AMI journey starts with a question—what actually works in the field? In this session, Southwest Gas shares its path from SBAP proof-of-concept to a scalable hybrid AMI strategy. Explore real-world testing, deployment insights, and the decisions shaping next steps—revealing how utilities can move from experimentation to execution, unlocking greater visibility, operational efficiency, and a clear roadmap to AMI modernization.
-
Big Picture Session: Modernize, Don’t Just Replace: Unlocking Grid Edge Value
View DetailsAdvanced Metering Infrastructure (AMI) is widely deployed, but much of its value remains untapped beyond billing and outage detection as utilities face refresh and replacement decisions. During this Big Picture Session, a panel of leading utilities and industry experts will explore how utilities can unlock additional value from existing AMI investments.
Attendees will leave with practical insights into de-risking AMI modernization decisions, prioritizing high-value applications and turning AMI data into actionable outcomes.
Moderated by Matt Wakefield.
-
Big Picture Session: Resiliency Solutions: Planning Smarter, Responding Faster and Operating Safer
View DetailsJoin us for a Big Picture Session as we introduce Itron’s newest product business unit, Resiliency Solutions, featuring the recent additions of Urbint and Locusview. This session will provide an overview of how Itron’s Resiliency Solutions—including Worker Safety, Damage Prevention, Emergency Preparedness & Response, and Digital Construction Management—enhance utility resilience and operational efficiency.
The session will conclude with a dynamic panel discussion featuring representatives from two leading utilities who will share firsthand experiences using these solutions in the field.
-
-
-
Women Who Inspire Session
View DetailsJoin us for an afternoon tea social and a session on Tuesday, Oct. 20 from 3:15 p.m. to 4:15 p.m. Hear from a diverse panel of female leaders, as they share their unique journeys within their organizations, offering insights on navigating industry changes, work-life balance, embracing innovation, mentorship and much more.
Whether you’re male or female, an established leader or an emerging professional, this session will energize and equip you with practical ideas to foster female leadership in our industry. It’s also a wonderful chance to connect with colleagues and expand your network in a fun, supportive setting.
-
Beyond Meter-to-Cash: How IEOS Multiplies the Value of IEE Cloud
View DetailsUtilities are under pressure to act on data faster and across more parts of the business. This session will show how IEE Cloud, integrated with IEOS, creates a modern data foundation that goes well beyond meter-to-cash. We’ll discuss how IEOS amplifies the value of IEE Cloud—enabling streaming data, near real-time insights, and seamless integration with downstream applications—so teams can move from data collection to action with greater speed and confidence
-
Ensuring Gas Safety in Your Operations
View DetailsGas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing conHear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.
-
Modernizing Meter Data Management with IEE Cloud
View DetailsDiscover what it really takes to successfully move meter data management to the cloud—and what your utility stands to gain —by learning directly from Itron experts. In this session, attendees will walk away with clear, practical insight into how to prepare their organization for IEE Cloud, reduce risk during migration, and build the technical readiness needed for long-term success. Learn about the benefits utilities will realize—from greater scalability and resilience to reduced IT burden and faster access to trusted data. If you’re evaluating cloud-based MDM or planning your next platform evolution, this session will help you set realistic expectations, avoid common pitfalls, and confidently chart your path forward with IEE Cloud
-
Operations Optimizer Analytics: Utility Experiences from Insight to Impact
View DetailsLearn how Operations Optimizer—a network-agnostic solution—helps turn AMI data into measurable operational value. Hear from utilities that are improving AMI performance, prioritizing issues, reducing truck rolls, protecting revenue and realizing quick time‑to‑value with deeper analytics and optimization. Attendees will gain practical insights into how actionable intelligence supports efficient operations, stronger system health and scalable analytics as utility needs evolve.
-
Beyond Meter-to-Cash: How IEOS Multiplies the Value of IEE Cloud
View DetailsUtilities are under pressure to act on data faster and across more parts of the business. This session will show how IEE Cloud, integrated with IEOS, creates a modern data foundation that goes well beyond meter-to-cash. We’ll discuss how IEOS amplifies the value of IEE Cloud—enabling streaming data, near real-time insights, and seamless integration with downstream applications—so teams can move from data collection to action with greater speed and confidence
-
Modernizing Meter Data Management with IEE Cloud
View DetailsDiscover what it really takes to successfully move meter data management to the cloud—and what your utility stands to gain —by learning directly from Itron experts. In this session, attendees will walk away with clear, practical insight into how to prepare their organization for IEE Cloud, reduce risk during migration, and build the technical readiness needed for long-term success. Learn about the benefits utilities will realize—from greater scalability and resilience to reduced IT burden and faster access to trusted data. If you’re evaluating cloud-based MDM or planning your next platform evolution, this session will help you set realistic expectations, avoid common pitfalls, and confidently chart your path forward with IEE Cloud
-
Benefits of the Intelis Gas Meter Panel Discussion
View DetailsJoin representatives from three utilities that have implemented the Intelis Gas Meter and learn about the benefits of upgrading.
-
Ensuring Gas Safety in Your Operations
View DetailsGas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing conHear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.
-
FCS/Itron Mobile Product Update
View DetailsThis is session includes an overview of what is new in the Field Collection System (FCS) and Itron Mobile for FCS. This session will benefit all attendees who currently use FCS or are interested in learning more about Itron Mobile for FCS.
-
Field Tools and FDM Product Update
View DetailsField Tools and FDM Tools are used to setup, program, and validate the installation of Itron gas and water ERTs and electricity meters. This session will cover key features, recent enhancements, new endpoint and meter support, and upcoming development. Join us to learn more about Field Tools latest updates.
-
Introduction to Field Tools Management Studio
View DetailsLearn about the new product replacing FDM Tools server client. Field Tools Management Studio builds on the legacy of FDM Tools using a whole new interface, improvements and new features. Come to this session to see it in action.
-
Mobile Hardware Update
View DetailsWith more than 40 years of experience building leading meter-reading and field-deployment solutions, Itron understands the challenges facing your meter-reading and maintenance workforce. This session will present the newest offering of mobile radios and handheld devices supported by Itron. You will also hear an update on Mobile Collector family of drive-by radios, along with the many hardware computing choices available for your meter data collection and meter deployment.
-
Planning your migration from FCS/MVRS to Temetra
View DetailsTemetra is Itron's latest mobile data collection solution. Temetra is cloud-based and in addition to this new architecture, it brings a variety of new features not available in earlier generation systems. In this session Itron will review the key topics to consider when migrating from FCS to Temetra to help you prepare for your future migration.
-
Smart Meter Opt-Out Discussion
View Details“Opt Out” of smart metering is an issue across the nation that many utilities and regulators are having to deal with today. This session focuses on how utilities have tackled this very issue and created programs for opting out along with all the infrastructure needed to support this program.
-
Standardizing Hot Meter Response for Safety & Reliability
View DetailsVersant Power engineered a standardized HOP aligned workflow for AMI hot meter alarms by partnering with frontline workers, analyzing system conditions rather than individual actions, and establishing consistent response and learning practices that strengthen safety and operational reliability.
-
Temetra Customer Experience
View DetailsHundreds of utilities in North America are now using Temetra, Itron's latest generation mobile data collection solution and data repository. In this session, a utility who recently moved to Temetra will talk about their experience, the lessons learned, and the benefits they are experiencing with this powerful, cloud-based solution.
-
Temetra Mobile Product Update & Hands-On Demo
View DetailsSmartphones and tablets have revolutionized mobile computing. Itron is doing the same for mobile meter data collection. Attendees to this session will have the opportunity to test drive Temetra Mobile, our latest product for mobile utility employees. You will load the app and meters on your smartphone and experience how this solution can optimize and enhance field operations at your company.
-
Temetra Product Overview
View DetailsTemetra is Itron's latest cloud-based mobile meter data collection solution. Join us to see how Temetra allows electric, gas, and water utilities efficiently dispatch routes and collect reads, while also delivering powerful new functionality in the form of long-term data storage, advanced search features, and analytics capabilities.
-
Building the Business Case for Gas Edge
View DetailsJoin representatives from Southwest Gas and Peoples Gas for a panel discussion exploring how utilities are evaluating the business case for Gas Edge investments. Hear firsthand perspectives on linking safety, operational efficiency, and gas system modernization to measurable business outcomes, reducing risk, improving performance, and enabling smarter operations. Panelists will share lessons learned, priorities, and strategies for positioning Gas Edge as a long-term investment aligned with infrastructure, regulatory, and operational goals.
-
Ensuring Gas Safety in Your Operations
View DetailsGas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing conHear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.
-
Evaluating Cat-M1, RedCap and eRedCap for AMI 2.0
View DetailsNot all cellular paths to AMI 2.0 are created equal—and choosing wrong can limit performance for years. This session cuts through the hype to compare Cat‑M1, RedCap, and eRedCap in real utility environments. Explore how each option impacts capacity, latency, device complexity, and long-term evolution, and gain a practical framework for selecting the right technology to support Grid Edge Intelligence and future-ready network growth. -
From PoC to the Path Forward: Southwest Gas’ SBAP Demo and Hybrid AMI Planning
View DetailsEvery AMI journey starts with a question—what actually works in the field? In this session, Southwest Gas shares its path from SBAP proof-of-concept to a scalable hybrid AMI strategy. Explore real-world testing, deployment insights, and the decisions shaping next steps—revealing how utilities can move from experimentation to execution, unlocking greater visibility, operational efficiency, and a clear roadmap to AMI modernization. -
Gas Edge Portfolio Overview
View DetailsJoin us to explore how Itron’s Gas Edge portfolio redefines safety, operations, and modernization—transforming the gas network into a smarter, more responsive system. Learn how advanced sensing, analytics, and connectivity enable earlier risk detection, improved visibility, and more efficient response—while creating a scalable foundation for long-term infrastructure transformation and regulatory alignment. -
Operations Optimizer Analytics: Utility Experiences from Insight to Impact
View DetailsLearn how Operations Optimizer—a network-agnostic solution—helps turn AMI data into measurable operational value. Hear from utilities that are improving AMI performance, prioritizing issues, reducing truck rolls, protecting revenue and realizing quick time‑to‑value with deeper analytics and optimization. Attendees will gain practical insights into how actionable intelligence supports efficient operations, stronger system health and scalable analytics as utility needs evolve.
-
DAMAGE PREVENTION Building the Business Case to Add Resources and Act on the Model (Invite Only)
View DetailsThe utility will discuss how it moved from risk prediction to organizational investment by using Itron (was Urbint) to support the business case for a dedicated Damage Prevention group. This session will highlight how they evaluated the resources, workflows, and operating model required to act on the model effectively, including internal locating QA/QC and targeted excavator engagement. Attendees will learn how they paired risk intelligence with the right partner to engineer practical, scalable workflows that support long-term damage rate reduction. -
DAMAGE PREVENTION Building Trust in the Model to Drive Double-Digit Damage Rate Reductions (Invite Only)
View DetailsA predictive model only creates value when teams trust it, act on it consistently, and measure whether it is driving the right outcomes. In this session, we will discuss how they built a standard workflow for their Damage Prevention team, established expectations for how risk predictions should be used, and tracked performance against those expectations through monitoring metrics. The discussion will highlight how following a prescribed playbook helped reduce damages year over year to monitor results, refine execution, and drive double-digit damage rate reductions. -
DAMAGE PREVENTION Engineering Damage Rate Reduction Through Strategic Partnerships (Invite Only)
View DetailsNational Grid will discuss how they continue to advance damage prevention performance by refusing to rely solely on past achievements. Through an active strategic partnership with Itron (was Urbint) and others, National Grid is focused on ongoing innovation, broader ecosystem collaboration, and the use of advanced risk intelligence to support better operational decisions. This session will explore how National Grid works across vendors and workflows to bring more data into the program, uncover new opportunities for impact, and position damage prevention as a continuously improving enterprise capability.
-
DAMAGE PREVENTION Executing the Vision for an Integrated Ticket and Risk Management Program (Invite Only)
View DetailsA gas utility will discuss how it is building a more connected, standardized, and agile damage prevention operation. Through its strategic partnerships, this utility is bringing together ticket management, risk insights, and locating workflows to better support its Asset Protection team. This session will highlight the importance of working with a partner who understands where the business is headed, supports evolving operational needs, and helps align execution with industry best practices. -
DAMAGE PREVENTION Northwest Natural: Building Partnerships to Mitigate Fiber Overbuild Damages (Invite Only)
View DetailsAs fiber overbuild activity increases across utility service territories, Northwest Natural is taking a partnership-driven approach to damage prevention. This session will explore how Northwest Natural built a coalition between utilities and municipalities, established communication protocols to improve visibility across the service territory, and prioritized excavator engagement as a core mitigation strategy. Attendees will learn how Northwest Natural uses Itron's (was Urbint) new excavator identification to focus training, safe digging education, and outreach where it can have the greatest impact. -
DAMAGE PREVENTION Roundtables (Invite Only)
View DetailsJoin peers for a series of interactive Damage Prevention roundtable discussions focused on emerging risks, evolving data sources, and practical approaches to improving program performance. These facilitated conversations are designed to encourage peer exchange, surface common challenges, and share practical ideas that can be applied across damage prevention programs. Participants will rotate between tables approximately every 20 minutes, choosing from topics such as:- Inputs to Dynamic Risk- Utilizing RTK Data & Locate Assurance - Locusview Integration Use Cases - Large Projects- Fiber Overbuilds & Other Emerging Risks -
DAMAGE PREVENTION Turning Risk Predictions into 400% ROI Through Automated Screening (Invite Only)
View DetailsThis session will help you learn how the utility transformed damage prevention economics by using Itron (was Urbint) Risk Predictions to automate screening and reduce third-party locate costs. This session will explore how they leverage both Impact and Threat predictions to create a more targeted approach to determining which tickets require locate action and which can be safely screened. Attendees will also hear how they secured leadership buy-in by reframing low-impact screening as a risk-managed business decision—balancing asset conflict, operational cost, and damage prevention outcomes to deliver measurable ROI. -
DAMAGE PREVENTION Using Advanced Analytics to Measure Program Effectiveness (Invite Only)
View DetailsA peer utility will discuss how they use Itron (was Urbint) analytics to move beyond aggregate damage counts and measure the effectiveness of their damage prevention program with greater precision. They actively monitor damages by risk category, intervention status, and root cause to better understand where prevention efforts are working and where additional focus is needed. The session will cover how they evaluate whether damaged tickets received interventions, tracks maps and records issues separately from broken tracer wire, and uses that information to distinguish between controllable and less controllable outcomes. Attendees will hear how ongoing collaboration helps them translate analytics into program improvements and ensure their evolving needs are met. -
DAMAGE PREVENTION Using Distributed Operations to Reduce Damages (Invite Only)
View DetailsA utility customer will share how enterprise alignment and local execution come together to improve damage prevention performance. This session will highlight how the organization connects corporate damage rate objectives with operational risk segmentation, standardized enablement, and Field Operations engagement. Attendees will learn how their distributed operations model supports consistent adoption, stronger accountability, and measurable results in reducing damages. -
DAMAGE PREVENTION Welcome & Introductions (Invite Only)
View DetailsJoin us as we welcome everyone to the Damage Prevention Breakouts at Inspire 2026!
-
Introduction to Itron Damage Prevention
View DetailsLearn about Itron's Damage Prevention solution for utility 811 ticket and intervention management, including machine-learning powered risk prioritization which reduces infrastructure damages without any additional resources.
-
Introduction to Itron Digital Construction Management: From Paper to Platform: Demystifying DCM for Gas and Electric Utilities
View DetailsFor many gas and electric utilities, the transition from a completed design to actual field construction is still trapped in a world of clipboards, paper forms, and manual data entry. This disconnect creates blind spots, delays project closeouts, and introduces compliance risks. Updating systems of record with accurate asset and other construction data can take months and, in some cases, years. That also compromises the heavy investment electric utilities have put into operational systems like ADMS, which require accurate, timely data to run effectively. Digital Construction Management (DCM) bridges this gap, establishing a single, real-time digital platform that connects field crews with the back office to automatically capture high-accuracy asset data, scan barcodes, and track progress as it happens.
In this session, we will break down the foundational value proposition of DCM—why it is becoming an industry standard and how it fundamentally transforms utility infrastructure delivery.
To ground these concepts, this session will feature real-world utility case studies highlighting the digital transformation journey across both gas and electric operations. Attendees will see how utilities initially adopt DCM to modernize construction workflows—replacing paper processes with real-time data to streamline asset documentation and accelerate project closeouts.
-
Introduction to Itron Emergency Preparedness & Response
View DetailsExplore Itron's new Emergency Preparedness & Response solution, empowering utilities to predict storm impacts, rapidly acquire and deploy mutual aid and contractor crews, and manage the entire storm response cycle. This solution provides unparalleled operational visibility and control to utilities during their darkest days, and powers rapid recovery, reconciliation, and reimbursement.
-
STORM RESPONSE Automating Invoicing to Reduce Regulator Risk (Invite Only)
When storm restoration costs go to FERC or FEMA for reimbursement, the quality of the backup documentation determines whether that cost recovery holds up — or gets disallowed. For many IOUs and Co-ops, invoice support is still assembled after the fact: stitched together from spreadsheets, paper timesheets, and disconnected systems, with gaps and inconsistencies that create real financial exposure during audit.This session looks at how automating the invoicing process closes that gap. Because Itron Storm Manager captures data continuously across the life of a restoration event — from initial resource securement through contract terms, hourly rates, and approved timesheets — invoices are generated directly from the same system of record used to run the event, not reconstructed afterward. The result is backup documentation that's consistent, traceable, and audit-ready from day one, reducing the manual reconciliation burden on utility staff and strengthening the case for full cost recovery.Attendees will come away with a practical understanding of where regulator risk typically creeps into the invoicing process — and how automation, grounded in a single continuous data set, removes it.View Details -
STORM RESPONSE Callouts - A Modern Solution to an Age Old Problem (Invite Only)
Callout systems have been a fixture of utility storm response for over decades — yet many utilities are still relying on technology that hasn't meaningfully evolved since it was first introduced. Legacy platforms are difficult to use, require years of specialized administrator knowledge to operate, and lock customers into costly, vendor-driven configuration cycles just to keep pace with changing union agreements and business rules.Itron Callouts was built to change that. In this session, we'll explore how Itron is reimagining the callout experience with a modern, intuitive interface that reduces training time and administrator risk. We'll discuss how self-service configuration puts control back in the hands of utilities, reducing dependency on the vendor and lowering total cost of ownership, and how continuous product investment ensures Callouts keeps evolving alongside your operations rather than sitting still.Attendees will leave with a clear picture of what "modern" should mean for callout technology — and why the right long-term partner matters as much as the feature set itself.View Details -
STORM RESPONSE From Platform to Performance: Making Technology Work Where the Work Happens (Invite Only)
As utilities continue to invest in better platforms, data, and tools, the pace of technology adoption can sometimes outpace how those tools are used in real operations. This session will explore lessons learned from integrating Storm Manager and other systems into operational response workflows, including where implementation has been more challenging than expected. Attendees will hear what it takes to make technology effective when it matters most: clear structure, trained and confident teams, trusted data, and systems that support what is happening on the ground. The discussion will focus on a simple but critical measure of success: whether the tools and processes improve the response for the people doing the work.View Details -
STORM RESPONSE Integration of Storm Impact & Storm Manager (Invite Only)
Every storm response starts with the same critical question: where will the damage hit hardest, and how many resources will you need to fix it? Too often, the answer comes from experience and gut instinct rather than data — leaving utilities either over-resourced and burning unnecessary cost, or under-resourced and facing longer restoration timelines.This session explores how connecting Itron Storm Impact's predictive modeling with Itron Storm Manager's resource acquisition and staging tools closes that gap. Storm Impact forecasts outages, asset damage, and resource needs up to seven days in advance with industry-leading accuracy — giving planners a clearer picture of where their network is likely to be impacted before the storm arrives. By bringing those regional predictions directly into Storm Manager, utilities can move from broad, reactive mobilization to targeted, data-driven staging: securing and positioning contractors and crews in the right regions ahead of time, rather than scrambling to redistribute resources once the storm has already hit.Attendees will see how pairing prediction with execution turns forecasting from a planning exercise into an operational advantage — helping utilities right-size their response, controlView Details -
STORM RESPONSE Product Roadmap & What's New (Invite Only)
Join members of the Storm Response product and leadership team as they provide an update on new features as well as the product roadmap for 2027 and beyond.View Details -
STORM RESPONSE Roundtable - Continued learning for EP&R Operations (Invite Only)
Every storm season teaches utilities something new — what worked, what didn't, and what needs to change before the next event. But too often, those lessons stay siloed within a single utility or even a single team, never making it to the peers who could benefit from them most.This roundtable brings together Emergency Preparedness & Response practitioners for an open, peer-driven conversation on continued learning. Participants will share real experiences from recent storm seasons — retros that reshaped their playbooks, benchmarking approaches that sharpened their KPIs, and retraining strategies that helped teams retain hard-won knowledge across staff turnover. Rather than a presentation, this session is a working discussion: bring your own wins, your own after-action findings, and your open questions.Attendees will leave with fresh ideas from peers facing similar EP&R challenges, and a stronger network of utilities to keep learning from long after the conference ends.View Details -
STORM RESPONSE Storm Impact - Adjusting Storm Tracks and Predictions with HIP and WIP (Invite Only)
No two storm forecasts are certain, and the difference between one modeled track or intensity and another can mean a completely different resourcing plan. Utilities need more than a single static prediction — they need the ability to ask "what if" and see how the answer changes.This session explores the value of Itron's Hurricane Impact Prediction (HIP) and Winter Impact Prediction (WIP) capabilities within Storm Impact. Both models forecast customer outages, work orders, and asset damage in advance of a storm — but their real power comes from scenario flexibility. Clients can adjust projected storm tracks and intensities within the tool itself, instantly seeing how those changes shift predicted impacts to their specific customers and assets. Rather than planning against one forecast, teams can stress-test multiple plausible scenarios and build a mobilization plan that holds up across the range of ways a storm could actually develop.Attendees will see how this scenario-based approach to hurricane and winter storm prediction turns forecasting uncertainty into an advantage — helping utilities right-size crews, optimize staging locations, and prepare stakeholders with a clearer range of possible outcomes before the storm ever makes landfall.View Details
